You need to join Merton’s housing register before you can use this service.
Forgotten your login details? Please telephone 020 8545 3305.
From 14th January 2021 there will be changes to the way you log in. Everyone will require a new PIN. Some users will also require a new User ID.
Merton Council has written to all CBL users with their updated login details. If you have difficulties logging in, please refer to the letter we sent. From the calls we have had so far, if you carefully enter the User ID and PIN fron the letter you should have no problems. If you still have difficulties contact us at 020 8545 3305.